CompTIA 220-1102 Real Exam Questions
The questions for 220-1102 were last updated at Jul 24,2024.
- Exam Code: 220-1102
- Exam Name: CompTIA A+ Certification Core 2 Exam
- Certification Provider: CompTIA
- Latest update: Jul 24,2024
An organization’s Chief Financial Officer (CFO) is concerned about losing access to very sensitive, legacy unmaintained PII on a workstation if a ransomware outbreak occurs. The CFO has a regulatory requirement to retain this data for many years.
Which of the following backup methods would BEST meet the requirements?
- A . A daily, incremental backup that is saved to the corporate file server
- B . An additional, secondary hard drive in a mirrored RAID configuration
- C . A full backup of the data that is stored of site in cold storage
- D . Weekly, differential backups that are stored in a cloud-hosting provider
Upon downloading a new ISO, an administrator is presented with the following string:
59d15a16ce90cBcc97fa7c211b767aB
Which of the following BEST describes the purpose of this string?
- A . XSS verification
- B . AES-256 verification
- C . Hash verification
- D . Digital signature verification
A technician downloaded software from the Internet that required the technician to scroll through a text box and at the end of the text box, click a button labeled Accept.
Which of the following agreements IS MOST likely in use?
- A . DRM
- B . NDA
- C . EULA
- D . MOU
A technician has verified that a user’s computer has a virus, and the antivirus software is out Of date.
Which of the following steps should the technician take NEXT?
- A . Quarantine the computer.
- B . use a previous restore point,
- C . Educate the end user about viruses
- D . Download the latest virus definitions
A customer calls a service support center and begins yelling at a technician about a feature for a product that is not working to the customer’s satisfaction. This feature is not supported by the service support center and requires a field technician to troubleshoot. The customer continues to demand service.
Which of the following is the BEST course of action for the support center representative to take?
- A . Inform the customer that the issue is not within the scope of this department.
- B . Apologize to the customer and escalate the issue to a manager.
- C . Ask the customer to explain the issue and then try to fix it independently.
- D . Respond that the issue is something the customer should be able to fix.
During a recent flight an executive unexpectedly received several dog and cat pictures while trying to watch a movie via in-flight Wi-Fi on an iPhone. The executive has no records of any contacts sending pictures like these and has not seen these pictures before.
To BEST resolve this issue, the executive should:
- A . set AirDrop so that transfers are only accepted from known contacts
- B . completely disable all wireless systems during the flight
- C . discontinue using iMessage and only use secure communication applications
- D . only allow messages and calls from saved contacts
Which of the following could be used to implement secure physical access to a data center?
- A . Geofence
- B . Alarm system
- C . Badge reader
- D . Motion sensor
A company is deploying mobile phones on a one-to-one basis, but the IT manager is concerned that users will root/jailbreak their phones.
Which of the following technologies can be implemented to prevent this issue?
- A . Signed system images
- B . Antivirus
- C . SSO
- D . MDM
Which of the following is a data security standard for protecting credit cards?
- A . PHI
- B . NIST
- C . PCI
- D . GDPR
A technician is troubleshooting a customer’s PC and receives a phone call. The technician does not take the call and sets the phone to silent.
Which of the following BEST describes the technician’s actions?
- A . Avoid distractions
- B . Deal appropriately with customer’s confidential material.
- C . Adhere to user privacy policy
- D . Set and meet timelines