Salesforce Certified Advanced Administrator Real Exam Questions
The questions for Certified Advanced Administrator were last updated at Jul 24,2024.
- Exam Code: Certified Advanced Administrator
- Exam Name: Salesforce Certified Advanced Administrator
- Certification Provider: Salesforce
- Latest update: Jul 24,2024
A sales manager is receiving an "insufficient privileges" error when viewing a contact. The contact owner is under the manager in the role hierarchy and "grant access using hierarchies “is checked in their sharing settings.
Why is the sales manager not able to view the contact? * (1 Point)
The contact sharing settings are controlled by the parent, and the account owner is
- A . NOT under the sales manager’s role
- B . The contact owner has NOT selected the option to share contacts with others in the role hierarchy
- C . The contact sharing settings are private, so access to the record is omitted to the contact owner and system administrator
- D . The account sharing settings are controlled by the parent, and the account owner is NOT under the sales manager’s role
The sales operations team at Universal Containers wants to ensure that when an opportunity is won the custom shipment date field is populated.
How should the administrator configure salesforce to meet this requirement?
- A . Add a default value to the shipment date using the Today() function.
- B . Make the shipment date field required on the opportunity page layout.
- C . Create a dependency between the stage and shipment date fields.
- D . Create a validation rule on the opportunity using the ISBLANK() function.
AW Computing it running a special bundle deal on monitors and keyboards. Normally, discounts need VP approval, but this special bundle is pre-approved.
What should the administrator recommend for these requirements?
- A . Create a separate price book.
- B . Implement CPQ.
- C . Remove the approval process.
- D . Enable Subscriptions.
Ursa Major Solar (UMS) wants to improve Its customers’ ability to search for knowledge articles. UMS has already created categories for articles.
Which two additional chances should be made to improve search capabilities? Choose 2 answers
- A . Configure Global Search for specific search terms.
- B . Create synonyms for specific search terms.
- C . Configure Einstein Search for specific search terms.
- D . Promote specific search terms for specific articles.
CORRECT TEXT
A user with permissions to create price books wants to quickly create a new product with the same information as the existing product by cloning the product.
What is an important consideration when cloning a product?
- A . Price book entries in price books that the user does NOT have access to will be created.
- B . Price book entries in price books that the user does NOT have access to will not be created.
- C . Price book entries will NOT be created in the standard price book.
- D . Price book entries need to be activated before users can use the new price book.
What should an administrator consider when setting up salesforce entitlements? choose 2
- A . The service level agreements related list on a case gives support agents access to contract details.
- B . Salesforce entitlements require service cloud user feature licensing.
- C . Salesforce entitlements require an entitlement process with milestones and milestone actions.
- D . The entitlement model dictates the level of detail for the entitlement process.
Which three are capabilities of Collaborative Forecasting?
- A . Rename categories
- B . Forecast using opportunity splits
- C . Overlay quota
- D . Add categories
- E . Select a default forecast currency setting
The administrator at Cloud Kicks needs to set up automation to update three fields on the Shipment custom object. Because of the effect these updates will have on some programmatic customizations, they need to happen in a very specific order.
How should the administrator configure the field updates to ensure the proper order.
- A . Create three workflow rules in order, one workflow rule for each field update.
- B . Create a process with one criteria node and three field updates in the correct order.
- C . Create a process with three criteria nodes and stop after each action.
- D . Create a workflow rule with three field updates entered in the correct order.
The sales team at Cloud Kicks is noticing that sales reps are misusing the new Screen Flow tool for data entry, since they are viewed the initial screen after clicking finish.
What should the administrator do to fix this?
- A . Use a lightning action to redirect the user
- B . Create a new flow to redirect the user when the other flow finishes.
- C . Add a trigger to redirect the user to a new page.
- D . Update the flow with a local redirect action.
Universal containers is implementing a time recording system in salesforce.
Employees are required to record their time in a work log custom objectagainst either an opportunity or a case. The company wants to see total hours worked on an opportunity or a case.
Which type of relationship field should an administrator use to relate the work log to the opportunity or case?
- A . Hierarchical.
- B . Lookup.
- C . Master-detail.
- D . Junction