Salesforce Education Cloud Consultant Real Exam Questions
The questions for Education Cloud Consultant were last updated at Jul 24,2024.
- Exam Code: Education Cloud Consultant
- Exam Name: Salesforce Certified Education Cloud Consultant Exam
- Certification Provider: Salesforce
- Latest update: Jul 24,2024
An institution has centralized email communications for alumni. Departments across the university should only be able to view their team’s content.
What should a consultant recommend to meet this requirement?
- A . Salesforce Data Management Platform
- B . Einstein Account-Based Marketing
- C . Pardot Business Unit
- D . Marketing Cloud Business Unit
A consultant is setting up Student Success Hub for a university. A Contact record has already been created for a student.
Which two steps should a consultant take to set up a student in Student Success Hub? Choose 2 answers
- A . Create a Student Case record.
- B . Create a User record.
- C . Create a Household Account record.
- D . Create an Administrative Account record.
A university is experiencing performance degradation issues such as record locking, long search times, and long record save times.
What is the likely cause for all of these issues?
- A . TDTM
- B . Insufficient code coverage
- C . Data skew
- D . Insufficient data storage
A university Advancement office wants to track school historical data for tagged outreach and donation opportunities.
Which Education Data Architecture functionality should the consultant recommend?
- A . Education History
- B . Program Plan
- C . Attribute
- D . Relationship
The Registrar’s office has limited staff and is interested in a real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources.
Which two options should the consultant recommend to meet the requirement? Choose 2 answers.
- A . Knowledge
- B . Queues
- C . Bots
- D . Live Chat
A university is migrating its legacy system to Salesforce Education Data Architecture (EDA) environment. The existing system groups students by colleges within the university. The system admin has selected the Educational Institution record type in the EDA Default Account Model in EDA setting.
Which consideration should the consultant discuss with the university?
- A . The recommended default Account record is the Administrative Account record type.
- B . A new Program Enrollment record will automatically be created when a new Contact is created.
- C . Multiple address management can only be enabled for the House Account record type.
- D . Contact are private only to Administrative Account record type.
The Alumni Relations office wants to respond to posts by alumni on variety of Channels, including Instagram, Twitter, and Facebook.
Which solution should the office consider?
- A . email Studio
- B . Audience Studio
- C . Social Studio
- D . Interaction Studio
A help desk at a large university wants to track and measure average resolution times and escalations associated with student requests for password resets.
Which solution should a consultant recommend?
- A . Salesforce Identity
- B . Digital Engagement
- C . Einstein Next Best Action
- D . Service Cloud
A university dean wants to refer students for summer engineering internships and requests a list of people who earned high final scores in the Intro to Civil Engineering class.
Which objects should the consultant include in the report?
- A . Program Enrollment with Contact
- B . Term Grades with Contact
- C . Education History with Account
- D . Course Connections with Academic Program
A school district wants a free platform to instruct students on data visualization.
Which solution should the consultant recommend?
- A . Tableau CRM
- B . Student Success Hub
- C . Tableau Public
- D . Trailhead