Pegasystems PEGACPSA88V1 Real Exam Questions
The questions for PEGACPSA88V1 were last updated at Jul 24,2024.
- Exam Code: PEGACPSA88V1
- Exam Name: Certified Pega System Architect (V8.8)
- Certification Provider: Pegasystems
- Latest update: Jul 24,2024
You are asked to create a visualization that allows managers in the Customer Service division to track the number and status of Customer Support Request cases submitted over the last 30 days.
What is the process that you follow to create this visualization? Available Choices (select all choices that are correct)
- A . Open the Channels landing page and then add a new portal
- B . Open the Explore data landing page, and then create a new insight
- C . Open the Explore data landing page and then add a Reporting widget
- D . Open the Data landing page and then create a new insight
You are configuring an accident claim case with two child cases for an automobile insurance company, as shown in the following figure:
The business requirement changes to allow the parent case to continue independently of the child case processes.
How do you configure the Wait step for this requirement? Available Choices (select all choices that are correct
- A . Configure the step so that only one child case must be resolved before the parent case can continue
- B . Configure the step to continue the parent case when the child cases reach the payment pending review status
- C . Configure the step to continue the parent case when the child cases reach auditor approval
- D . Configure the step so that users can continue with the parent case process regardless of child case status
The business process for an automobile insurance claim consists of the following phases
• Submission The customer contacts a customer service representative (CSR) to file the claim
• Review An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs
• Repair A third party performs the repairs on each vehicle communicating with the adjuster and customer as necessary
• Verification After each vehicle repair, the adjuster closes the claim.
According to Pega best practices which phase can you implement as a child case?
- A . Submission
- B . Repair
- C . Verification
- D . Review
Which two statements are true about insights? (Choose two.)
Available Choices (select all choices that are correct)
- A . You can transform data queries into sharable visualizations.
- B . You can edit application data directly in an insight.
- C . You can transform sharable visualizations into data queries.
- D . You can search for and select the fields that you want to include in an insight.
On a service level, the passed deadline interval is measured from Available Choices (select all choices that are correct)
- A . the end of the goal interval
- B . the end of the deadline interval
- C . when a user begins the assignment
- D . when the assignment is ready for a user
You configure a service level to adjust assignment urgency to 100 when the goal interval lapses How does the assignment urgency impact the deadline and passed deadline intervals? Available Choices (select all choices that are correct
- A . Urgency value continues to increment as configured.
- B . Urgency value remains at 100 but other service level processing continues
- C . Service level processing is halted until the assignment is completed
- D . The user is notified that the maximum urgency has been reached
What do you configure in the Context section of a data transform rule that you create in Pega Platform?
Choices (select all choices that are correct)
- A . The application layer, class, and ruleset version that the rule applies to
- B . The rule types that you previously marked as relevant records
- C . The case types, user portals, and personas that use the rule
- D . The application name rule type label, and rule identifier
Which two requirements ensure that valid data is used in a case? (Choose two.)
Available Choices (select all choices that are correct)
- A . The data is organized in a data type
- B . The data fits the business logic
- C . The data is locally sourced
- D . The data is the correct field type
A company often receives multiple IT tickets for the same issue, such as "the office Wi-Fi is down " You configure a Search duplicate cases step to identify duplicate IT tickets.
What is the basic condition for the Search duplicate cases step?
Available Choices (select all choices that are correct)
- A . Issue type is same
- B . Name of submitter is same
- C . Department is same
- D . Office location is same