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Exam Code: MB-910
Exam Name: Microsoft Dynamics 365 Fundamentals (CRM)
Exam Q&As: 144 Q&As
Last update: May 20, 2024

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Product Description

The Microsoft Dynamics 365 Fundamentals (CRM) certification is highly valued in the IT industry and obtaining it can open a variety of career opportunities. One of the best ways to prepare for the Microsoft MB-910 exam is by practicing with high-quality practice questions and understand the answers. QuestionsTube offers MB-910 exam questions with precise answers online for helping you make preparation for MB-910 exam.

The Microsoft Dynamics 365 Fundamentals (CRM) MB-910 exam is the part of the requirements for Microsoft Certified: Dynamics 365 Fundamentals (CRM) certification. Earning this certification, you will:
— Learn about the core functionality of the Dynamic 365 customer engagement application
— Validate your Dynamics 365 skills
— Emphasize your understanding of business operations and customer engagement
— Demonstrate the ability to take Dynamics 365 Customer Engagement features to the next level

The Microsoft MB-910 exam is available in multiple languages, including English, Japanese, Chinese (Simplified), Korean, French, Spanish, Portuguese (Brazil), Russian, Arabic (Saudi Arabia), Chinese (Traditional), Italian, German. Make sure that you can pass the MB-910 exam and earn the Microsoft Certified: Dynamics 365 Fundamentals (CRM) certification to promote your positions.

To make sure that you can prepare for the MB-910 exam well, you need to read all exam objectives first:

  • Describe use cases for Dynamics 365 Marketing
  • Describe lead generation and qualification
  • Describe use cases for marketing forms
  • Describe how to target customers by using segments and subscription lists
  • Describe email marketing
  • Describe customer journeys
  • Describe event management features and capabilities
  • Describe use cases of and capabilities for Customer Insights
  • Describe use cases of Customer Voice for Marketing
  • Describe use cases for Dynamics 365 Sales
  • Describe leads and the process for qualifying leads
  • Describe the opportunity management process
  • Describe the quote lifecycle
  • Describe the order management and invoice management processes
  • Describe business process flows
  • Describe sales pipeline and forecasting concepts
  • Describe use cases for and capabilities of Sales Insights
  • Describe use cases for and capabilities of LinkedIn Sales Navigator
  • Describe the Dynamics 365 Sales mobile app
  • Describe use cases for Dynamics 365 Customer Service
  • Describe the functionality for workload management
  • Describe Knowledge Management in Dynamics 365 Customer Service
  • Describe the case lifecycle including service-level agreements (SLAs) and entitlements
  • Describe Omnichannel for Customer Service
  • Describe reporting and data visualization options in Dynamics 365 Customer Service
  • Describe Dynamics 365 Customer Voice use cases
  • Describe common field service processes
  • Describe use cases for Dynamics 365 Field Service
  • Describe the work order lifecycle
  • Describe inspections in Dynamics 365 Field Service
  • Describe the Field Service mobile app
  • Describe resource and scheduling processes
  • Describe asset management and customer assets
  • Describe Connected Field Service for Dynamics 365
  • Describe use cases for Dynamics 365 customer engagement apps
  • Describe Microsoft Power Platform as it relates to Dynamics 365 customer engagement apps
  • Describe Microsoft Dataverse as the foundation for Dynamics 365 customer engagement apps
  • Navigate to and within Dynamics 365 customer engagement apps
  • Describe customers and activities
  • Describe search criteria and filters
  • Describe reporting capabilities including dashboards, charts, and views
  • Describe Microsoft Teams integration
  • Describe Microsoft Outlook integration
  • Describe Microsoft Excel integration

MB-910 Practice Questions with Precise Answers

MB-910 practice questions of QuestionsTube are designed to help you prepare for the Microsoft Dynamics 365 Fundamentals (CRM) exam by providing a thorough understanding of the exam topics. Each question is accompanied by a precise answer and a detailed explanation that help you understand the concept behind the question. This ensures that you not only memorize the correct answer but also understand the reasoning behind it.

Multiple Formats and Free Updates

QuestionsTube offers Microsoft MB-910 practice questions in two formats: PDF and Exam Engine. The PDF format allows you to study the questions on any device, while the Exam Engine format simulates the real exam experience. The two formats can be downloaded directly without waiting. Additionally, we offer free updates for different periods, including 3-month, 6-month, and 1-year intervals. This ensures that you have access to the most up-to-date content, and you can prepare for the MB-910 exam with confidence.

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We are confident in the quality of our MB-910 practice exam questions and offer a money-back guarantee. If you fail the exam with the MB-910 exam questions, we will refund your purchase price. This policy ensures that you can purchase our product with confidence, knowing that you are not taking any financial risk.

In conclusion, the Microsoft MB-910 study materials of QuestionsTube are an excellent resource for anyone preparing for the Microsoft Dynamics 365 Fundamentals (CRM) exam. By using the MB-910 exam questions, you can prepare for the exam with confidence and increase your chances of passing the MB-910 exam on the first try.

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