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Exam Code: 700-805
Exam Name: Cisco Renewals Manager
Exam Q&As: 50 Q&As
Last update: June 19, 2024

Product Description

Acing the Cisco 700-805 Exam with QuestionsTube

You can choose to pass the 700-805 CRM Cisco Renewals Manager exam to be a Cisco Customer Experience Specialization Certified. It will test your knowledge of the Customer Experience (CX) concepts and tools covered in the RM curriculum learning map. The Cisco 700-805 CRM exam is available in English and Japanese languages. The exam duration is 60 minutes.

Read Cisco CRM 700-805 Exam Objectives

  • Describe the components of a Success Plan
  • Identify the RM responsibilities within the Success Plan
  • Describe the components of a Health Index
  • Describe the key recurring revenue financial terms
  • Identify the RM role across the RACI
  • Explain RM tasks
  • Describe the role of a Renewals Manager
  • Describe the measurements of success for the RM role
  • Evaluate the products, solutions, and services currently in customer’s network to help the customer to achieve business objectives/goals
  • Explain the value of the products, solutions and services to meet business objectives
  • Utilize the output from tools (such as TPV and icebreaker) to communicate customer products, solutions, and services.
  • Interpret the implications of key financial terms (such as CAPEX, OPEX) on customer procurement options and buying motions
  • Describe Available To Renew and Annual Recurring Revenue
  • Describe the renewal cycle
  • Assess the financial and service impacts of on-time and delayed renews
  • Develop an action plan based on renewal risks
  • Determine the impact of renewals related to Cisco and other products on the company’s metrics
  • Describe contract elements that drive value for customers
  • Identify recommended actions for contract success
  • Perform risk assessment at T-9, T-6 and T-3 for all contracts, products and services, by leveraging data/insights from all account resources
  • Perform an end-to-end renewals motion with the customer, in a partnership with the account team
  • Identify upsell/ cross sell opportunities through renewals motion, that can deliver higher value outcomes for the customer and incremental ARR for vendor
  • Describe the customer’s procurement process
  • Explain how the customer perceives value of their IT solutions
  • Identify the steps for developing a renewal quote
  • Identify steps to process exceptions or non-standard elements of a renewal quote
  • Identify the steps for processing an order
  • Explain Smart Accounts and Smart Licensing
  • Describe TPV and Cisco Ready toolset
  • Explain Enterprise agreements
  • Explain licensing models
  • Explain the CX Portfolio (including newly introduced offers)
  • Explain the deal management (example: CCW) process

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