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Exam Code: ARC-801
Exam Name: Salesforce Design and Implement B2B Multi-Cloud Solutions
Exam Q&As: 112 Q&As
Last update: June 21, 2024

Product Description

Acing the Salesforce ARC-801 Exam with QuestionsTube

The ARC-801 Salesforce Design and Implement B2B Multi-Cloud Solutions is one of the classes for Salesforce Certified B2B Solution Architect credential, which is for experienced administrators and developers, in addition to solution architects, enterprise architects, and technical architects, who are responsible for building B2B multi-cloud solutions. When completing the ARC-801 exam, you will be able to:

  1. Identify cross-cloud solution requirements by asking relevant B2B Commerce questions to business stakeholders.
  2. Recommend, design, and implement B2B Commerce solutions (Cart to Quote, Quote to Install, etc.) based on a given scenario.
  3. Design domain-specific, multi-cloud solutions using Customer 360 to create frictionless B2B customer experiences that maximize business value.
  4. Leverage B2B Commerce Cloud, Revenue Cloud, Marketing Cloud Account Engagement, and Salesforce Field Service to build digital commerce solutions for B2B buyers.
  5. Guide companies on multi-cloud solution journeys while emphasizing differentiating customer experiences.
  6. Advocate for multi-cloud implementation considerations and best practices based on use case delivery knowledge.
  7. Explain how sales, commerce, and marketing teams work together to provide a seamless customer experience.

Read Salesforce ARC-801 Exam Topics

  • Defining B2B from a Salesforce perspective
  • Define a multi-cloud solution
  • Define the solution design
  • Explore solution architectures for multi-cloud implementations
  • Understand the relationship between connecting business relationships and meaningful customer experiences
  • Explore various Product Clouds (Sales, Service, B2B Commerce, CPQ, PRM, Marketing Cloud Account Engagement and Field Service)
  • Learn the basics (data strategy)
  • Understand the role of a B2B Solutions Architect
  • Review B2B Solutions Architect certification exam objectives (discovery and customer success, design, data governance and integration, delivery, and operationalization of solutions)
  • Discovery profile
  • Understand the business problem
  • Define use cases
  • Identify stakeholders
  • Communicate with stakeholders and multiple departments
  • Answer discovery questions
  • Examine artifacts (solution architecture diagrams, journey maps, lifecycle diagrams, business process diagrams)
  • Design solution architecture for multi-cloud implementation
  • Check the cart to quote the use case
  • Understand the difference between direct selling and indirect selling
  • Understanding B2B Commerce and CPQ (Data Model, Data Flow, Products and Pricing, Connectors)
  • Understanding the CPQ Data Model
  • Review the cart’s artifact solution design to reference use cases
  • Define Enterprise Resource Planning (ERP)
  • Comparing Customer Relationship Management (CRM) and ERP
  • Exploring ERP in a System Engagement Framework
  • Learn about Salesforce APIs
  • Explore MuleSoft
  • Understanding Salesforce Billing
  • Review Data Governance
  • Understanding the Benefits of Data Governance
  • Check the use case from configuration to installation
  • Understand the installation plan quotation
  • Understanding field service (data model, data flow, product to asset)
  • Check artifact solution design from configuration to installation use cases
  • Examine a B2B marketing use case
  • Defining B2B Marketing
  • Learn about account-based marketing
  • Explore Sales Cloud, B2B Commerce, Marketing Cloud account engagement (Navigation, Data Model, Pardot and all clouds)
  • Review artifact solution design for B2B market use cases
  • Draw schematic design
  • Current scheme design
  • Adjust solution design based on criticism
  • Demonstrate business, delivery and technical leadership
  • Examine a multi-organization and multi-cloud case study

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