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Exam Code: Certified Business Analyst
Exam Name: Salesforce Certified Business Analyst Exam
Exam Q&As: 273 Q&As
Last update: May 25, 2024

Product Description

Acing the Salesforce Certified Business Analyst Exam with QuestionsTube

The Salesforce Certified Business Analyst certification is for Business Analysts with Salesforce experience. With the certification, you can understand business needs, capture requirements, and collaborate with stakeholders to support the development of Salesforce solutions which drive business improvements. The Business Analyst exam contains 60 multiple-choice questions and up to 5 unscored questions. There is 105 minutes to allow you to complete the exam. The passing score is 72%.

Read Salesforce Certified Business Analyst Exam Topics Below

  • Identify business strategies, goals, plans, and challenges to define the scope of business analysis.
  • Discover how customers leverage and benefit from Salesforce products to build their current status.
  • Understand and explain the roles and responsibilities of business analysts in the different phases of the implementation life cycle.
  • Apply the implementation lifecycle to plan business analysis activities.
  • Analyze a customer’s Salesforce environment to identify opportunities and constraints.
  • Demonstrate the capabilities and potential of Salesforce and recommend solutions for enterprises.
  • Plan discovery activities against target stakeholders to perform a thorough analysis of business needs.
  • Identify key stakeholders and develop relationships with them as a trusted advisor and as a liaison between business and technical teams.
  • Given a scenario, choose the most effective technique for eliciting business requirements from stakeholders.
  • Explain how to move from current state analysis to an agreed future state design.
  • Learn how Salesforce capabilities and best practices impact solution options and business processes.
  • Given a scenario, manage competing priorities to gain stakeholder buy-in.
  • Demonstrate how to define the scope of a complex business process and break it down into manageable steps.
  • Apply an understanding of hierarchical process mapping to engage stakeholders at different levels in the organization.
  • Analyze and document business processes to elicit requirements and identify resources to visualize future states.
  • Apply governance to the agreed future state process to control scope.
  • Separate requirements and user descriptions to engage business and technical stakeholders.
  • Existing requirements are validated and prioritized, and new requirements are identified for future state development.
  • Document requirements in a version controlled repository to manage scope.
  • Understand the components of a user story for a thorough analysis.
  • Compare the difference between the acceptance criteria and the definition of done.
  • Document user stories in a version controlled repository to manage scope.
  • Define and prepare a user acceptance test plan to confirm that the solution meets business requirements.
  • Direct UAT and manage results to determine if solutions meet requirements.
  • Given a scenario, make a release/no-release decision when a new business or technical issue arises.

Focus on the Certified Business Analyst exam materials of QuestionsTube Now. We have the latest study materials with actual questions and answers to ensure that you can pass the Salesforce Certified Business Analyst exam successfully. All the Certified Business Analyst questions and answers are based on the exam topics to make you have a deep understanding and pass smoothly.

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