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Exam Code: PEGACPDC88V1
Exam Name: Certified Pega Decisioning Consultant 8.8 V1
Exam Q&As: 60 Q&As
Last update: October 01, 2024
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Product Description
Introduce Pegasystems PEGACPDC88V1 Exam
The Certified Pega Decisioning Consultant Version 8.8 (PEGACPDC88V1) is tailored for professionals engaged in the design and establishment of solutions within Pega Customer Decision Hub™. This certification guarantees your possession of the competencies necessary to apply the design principles encompassing Next-Best-Action Designer, 1:1 Operations Manager, Decision Strategies, and Predictive Analytics.
Pegasystems PEGACPDC88V1 Exam Details
- Exam Formats: Multiple choice, scenario, and drag/drop
- Languages: English
- Exam Questions: 60
- Exam Duration: 90 minutes
- Passing Score: 70%
Read Certified Pega Decisioning Consultant Version 8.8 PEGACPDC88V1 Exam Topics
- One-to-one customer engagement
- Optimize the customer value in the contact center
- Essentials of always-on outbound
- Define the starting population
- Define and manage customer actions
- Present a single offer on the web
- Define an action for outbound
- Define customer engagement policies
- Create an engagement strategy
- Customer journeys
- Avoid overexposure of actions
- Avoid overexposure of actions on outbound
- Limit action volume on outbound
- Action arbitration
- Action prioritization with AI
- Prioritize actions with business levers
- Real-time containers
- Create a real-time container
- Send offer emails
- Share action details with third-party distributors
- Create and understand decision strategies
- Create engagement strategies using customer credit score
- Create eligibility rules using customer risk segments
- Agility in a customer engagement project
- Change management process
- Building your business operations team
- Life cycle of a change request
- Change request types
- Launching a new offer on web
- Updating existing actions
- Implementing business changes using Revision Manager
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