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Exam Code: PEGACPDC88V1
Exam Name: Certified Pega Decisioning Consultant 8.8 V1
Exam Q&As: 60 Q&As
Last update: June 21, 2024

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Product Description

Introduce Pegasystems PEGACPDC88V1 Exam

The Certified Pega Decisioning Consultant Version 8.8 (PEGACPDC88V1) is tailored for professionals engaged in the design and establishment of solutions within Pega Customer Decision Hub™. This certification guarantees your possession of the competencies necessary to apply the design principles encompassing Next-Best-Action Designer, 1:1 Operations Manager, Decision Strategies, and Predictive Analytics.

Pegasystems PEGACPDC88V1 Exam Details

  • Exam Formats: Multiple choice, scenario, and drag/drop
  • Languages: English
  • Exam Questions: 60
  • Exam Duration: 90 minutes
  • Passing Score: 70%

Read Certified Pega Decisioning Consultant Version 8.8 PEGACPDC88V1 Exam Topics

  1. One-to-one customer engagement
  2. Optimize the customer value in the contact center
  3. Essentials of always-on outbound
  4. Define the starting population
  5. Define and manage customer actions
  6. Present a single offer on the web
  7. Define an action for outbound
  8. Define customer engagement policies
  9. Create an engagement strategy
  10. Customer journeys
  11. Avoid overexposure of actions
  12. Avoid overexposure of actions on outbound
  13. Limit action volume on outbound
  14. Action arbitration
  15. Action prioritization with AI
  16. Prioritize actions with business levers
  17. Real-time containers
  18. Create a real-time container
  19. Send offer emails
  20. Share action details with third-party distributors
  21. Create and understand decision strategies
  22. Create engagement strategies using customer credit score
  23. Create eligibility rules using customer risk segments
  24. Agility in a customer engagement project
  25. Change management process
  26. Building your business operations team
  27. Life cycle of a change request
  28. Change request types
  29. Launching a new offer on web
  30. Updating existing actions
  31. Implementing business changes using Revision Manager

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